Job Title: Asst Director, Suppport Svcs

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Executive/Management

Department: Support Services- WMC Health

Union: No

Position: Full Time

Hours: 8:30a-5p

Shift: Day

Req #: 36821

Hiring Range: $120,220 - $141,860

Job Details:

Job Summary:

The Assistant Director of Support Services assist with managing the activities of Support Services including but not limited to Food & Nutrition Services, Environmental Services, Sustainability Efforts, Patient Transport & Courier, Linen Services, and other ancillary services for WMCHealth Network.


  • Manages and assist in the coordinates of operational and administrative activities related to Support Services for Westchester Medical Center locations.
  • Implements policies and practices for assigned areas to ensure compliance with Medical Center standards and external requirements.
  • Manages and oversees the implementation of policies and practices in order to be in compliance with applicable accreditation standards and regulatory requirements.
  • Participates and leads environment of care initiatives.
  • Maintains knowledge of best practices in Support Services operations and recommends changes as appropriate.
  • Serves as liaison with department heads to ascertain departmental needs and works toward resolution of all issues related to Support Services departments.
  • Promotes and provides quality customer service and proactively identifies and resolves customer issues.
  • Monitors and evaluates quality improvement activities for assigned areas and collaborates with other departments for quality improvement initiative.
  • Contributes to strategic planning and budget development for respective departments.
  • Manages team performance, and analyzes performance against key performance indicators and metrics, fosters a collaborative environment to address performance deficiencies and provides coaching/mentoring to ensure the highest levels of individual and team performance.
  • Analyzes and identifies opportunities to increase operational efficiencies.
  • Undertakes special projects and assignments as directed.
  • Develops operations strategy and oversees process improvement opportunities across respective departments that result in operational and patient satisfaction enhancements.


5 years in a supervisory or management level position in a hospital, which includes responsibility for overseeing the maintenance and setup of area, equipment and supplies in compliance with infection control requirements, accreditation, and regulatory standards.


Bachelor’s Degree, preferred.

Licenses / Certifications:



Good Knowledge in the following:

    • modern institutional housekeeping practices and procedures
    • regulations, standards and policies related to hospital environmental sanitation and infection control
    • supplies and equipment used in institutional housekeeping and of their relative merits
    • procedures, requirements and laws affecting purchasing and procurement, budgeting, and personnel management

About Us:

NorthEast Provider Solutions Inc.


We offer a comprehensive compensation and benefits package which includes:
  • Health Insurance
  • Dental
  • Vision
  • Retirement Savings Plan
  • Flexible Saving Account
  • Paid Time Off
  • Holidays
  • Tuition Reimbursement