Advancing Careers. Here.

Job Title: Billing Liaison/Fee Negotiator

Company: Good Samaritan Hospital

City/State: Suffern, NY

Category: Clerical/Administrative Support

Department: Op Psych Services

Position: Per Diem

Hours: flexible

Shift: Day, Evening

Req #: 10173

Job Details:

Job Summary:

The Billing Liaison – Fee Negotiator acts as a liaison between the Billing Department and clinic patients in the collection of required billing information, obtaining patient insurance verifications, ensuring required signatures on appropriate forms, and facilitating the input of this information into the authorization/certification section of the EMR. The Billing Liaison – Fee Negotiator collects co-payments and self-pay fees, and maintains appropriate financial records in accordance with established hospital procedures and regulatory requirements.


Greets and receives clients, and reviews insurance information. Bills responsible parties for treatments and services. Codes appointments and services for preparation of electronic invoices. Collects self-pay charges and co-payments, issues receipts and change, maintains financial records of co-payments received. Responds to telephone inquiries to perform routine intake tasks, makes appointments with clinicians and Psychiatrists, and schedules intake appointments and make up dates. Receives and reviews reports, e.g., productivity reports and patient satisfaction reports. Utilizes specialized computer software to generates reports and other forms for the staff and patients and maintain specialized databases. Researches, troubleshoots, and resolves patient billing issues. Tracks all OTR’s, and ensures that submission is timely. Reviews billing encounter forms, and ensures regulatory compliance prior to submission. Serves on UR committee and performance improvement committees. Reviews and reconciles end of day visit reports. Obtains and secures client consent forms for all patient treatments. Reviews and manages clinician schedules to reschedule cancellations as needed. Acts as liaison with PCP offices to ensure rapid and timely intake at time of initial call. Responds promptly to telephone inquiries, and makes appropriate referral of calls. Assembles, reviews, and maintains records of paper charts for intake forms and consents as needed. Effectively uses automated systems to perform work assignments Performs related duties as assigned

Qualifications / Requirements:


Minimum of 3 years senior clerical or management experience is required.


A high school diploma or equivalency required

Licenses / Certifications: