Advancing Careers. Here.

Job Title: Director Lab-Quality Systems

Company: Bon Secours Community Hospital

City/State: Suffern, NY

Category: Executive/Management

Department: Laboratory

Position: Full Time

Hours: 40

Shift: Day

Req #: 13718

Job Details:

Job Summary:

The Director Lab-Quality Systems provides leadership and support to direct reports to coordinate laboratory activities of hospital-based laboratories in Suffern (Good Samaritan), Warwick (St. Anthony) and Port Jervis (Bon Secours Community Hospital) to achieve business objectives including efficiency, quality, regulatory, fiscal, operational, technical, and growth. This position exercises a degree of latitude in carrying out daily tasks with minimal supervision.


Serves as the on-site administrator for the laboratory facilities. Facilitates operational needs of laboratory operations. Provides leadership and appraises the performance of respective direct reports, including authority to hire Effectively works with all levels of staff to ensure a service delivery system, which sets standards of excellence in terms of quality, response time, and overall customer satisfaction. Communicates routinely concerning policy recommendations and suggested courses of action pertinent to the laboratory business. Advises Vice President and Chief Operating Officer where executive involvement is necessary to accomplish objectives. Ensures involvement of direct reports in the preparation of and management to department budgets and educates them in the importance of the budget, forecasting and planning process. Advises and makes recommendations to leadership concerning budgeting, cost and financial matters. Develops strategic plan for business unit and participates in strategic planning process for broader organization. Analyzes and evaluates detailed expense trends in collaboration with the appropriate finance leaders. Takes appropriate and timely corrective action to address variances. Leads and participates in multidisciplinary teams at the corporate, division and facility level to ensure key quality and operational performance is in alignment with organizational priorities. Provides guidance to facilities as it relates to implementation of corporate and division projects and initiatives. Assess facility compliance with operational regulatory requirements and works with laboratory directors to prepare for inspections as needed. Assists in the development and sustainment of charge master and dictionary standardization to maximize revenue capture and reduce billing errors. Performs other duties as assigned.

Qualifications / Requirements:


Proven experience in maintaining project schedules, documentation, communications, and meeting deadlines is required. Must meet NYS personnel guidelines to function as a supervisor (a minimum of six years relevant work experience).


Bachelor’s degree in laboratory sciences or related degree and a valid New York State Department of Health license as a laboratory technologist.

Licenses / Certifications:

Valid New York State Department of Health license as a laboratory technologist. National registration (NCA/ASCP) preferred.


If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Work requires demonstrated interpersonal skills to communicate tactfully, effectively and with discretion within all levels of management.