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Job Title: SAAVE Advocate

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Clerical/Administrative Support

Department: Marketing

Position: Full Time

Hours: M-F

Shift: Variable

Req #: 22642

Job Details:

Job Summary:

To provide crisis intervention counseling, accompaniment, advocacy, information, and referral services to survivors of sexual assault and domestic violence and secondary survivors. Also to accompany survivors to the hospital, police, district attorney’s office and court. Assist Director and Senior Director with day-to-day maintainance of office, grants, trainings, screenings, etc.


Accompanies Sexual Assault, Domestic Violence, Intimate Partner Violence victims/clients to medical/forensic exams, court, police stations, and other appointments as needed. Provides information, referrals, practical assistance, and crisis intervention to victims experiencing crime in hospital. Conducts screenings in hospital for various types of victimology. Provides and/or oversees all crisis interventions, supportive listening and case management for all victims. Assists with applying for compensation through the New York State Office of Victims Serivces (OVS) including emergency HIV prophylaxis prescriptions. Participates in implementation of countywide Lethality Assessment Program (LAP) including direct services, data collection, reporting. Provides information and referral for victims for services on campus and to network of off campus providers, such as shelter, mental health treatment, medical care, and other entitlements. Collaborates with police officers in order to effectively provide assistance to victims including appointments and facilitate kit pick up. Maintains and monitors computerized data for accurate and timely grant management and reporting. Maintains thorough, accurate and timely case records and statistics. Drafts timely grant reports Maintains logs and forms for all program services offered (direct services, hotline, and LAP). Coordinates on a weekly basis and as needed with Forensic Acute Care Team regarding cases and statistics. Advocates with victim service providers including Famiy and Criminal Couort staff for victims. Works collaboratively with program staff in the development of new protocol and practices. Maintains programmatic documentation including training manuals. Provides victim follow-up to ensure needs are met and addresses additional issues as they arise. Maintains logs for additional training/certifications of staff and volunteer advocates. Assist Director in maintaining accurate schedules for on call and hotline/LAP line shifts. Maintains and monitors online training platform for onboarding of new volunteer advocates. Maintains volunteer advocates paperwork and certifications for program. Answer 24/7 crisis hotline and provide support for callers in crisis and/or in need of information and referral and complete documentation of services provided. Schedules and coordinates team meetings and/or trainings for program. Oversee day-to-day operations of the Crime Victims Advocacy Services Helps with providing outreach, education and training to departments within the hospital network as well as off campus including community agencies, schools and colleges as needed. Participates in staff, direct service and supervision meetings; Attends WMC Child Protection Committee, Westchester County Domestic Violence Council and other meetings as necessary. Willing to engage in professional development trainings annually. Qualifications/Requirements:


0-3 years experience.


Bachelor’s degree. Professional experience sufficient in scope, depth, and performance may serve in place of academic requirements.

Licenses / Certifications:

(SAAVE will provide training for the certification requirements below): Certification as SAAVE Rape Crisis Advocate (pre-certification and annual training required). Certification as LAP advocate with Westchester County Domestic Violence High Risk Team.


The ability to communicate with, supervise and empower volunteers to be effective in their roles – experience with volunteers preferred. Ability to work cooperatively with different types of personalities. Knowledge of: victim-centered and trauma informed care, crisis intervention techniques and case management responsibilities; human behavior and needs at times of crime and crisis; behavioral health, social services, and other community resources; the criminal justice system, NYState Criminal Code, and Rights of Victims; police department operations, policies and procedures.